Prepayment Explained
Utility submetering refers to a system that allows a landlord, property management firm, condominium association, homeowners association, or other multi-tenanted property management organization to bill tenants for individually measured utility usage. The approach makes use of individual meters (called submeters) that measure and control usage against an available balance. The tenant needs to purchase a prepaid token which has encrypted digits. These digits are entered into the meter to increase the available utility units balance. The selling of this token to a tenant is referred to as prepaid vending. The tenant is allowed to consume the utility to the extent they have purchased or "prepaid". The landlord collects the money needed to settle the bulk bill to the utility provider in advance. The landlord typically applies a tariff similar to that charged by the utility provider on the bulk bill so as to not be out of pocket or to disadvantage the tenant. Once the submeter is installed, the landlord needs to provide the tenant with the token digits and the tenant needs to provide the landlord with the money. This is where the landlord needs a vending solution and provider such as CybervendIT. The landlord has the following options:
Outsourced Vending:
The landlord uses a product such as Contour Prepaid where the tenant transacts the retailers (Shoprite, Pick N Pay etc) and the banking channel (ABSA, FNB, Standard Bank, Nedbank and Capitec) using WireIT. Contour receipts the money, generates the token and sends it to the tenant. It then pays over all receipts to the landlord with a remittance of purchase which the landlord uses to settle the bulk bill. The tenant and landlord is supported by a 24/7 call centre who handles all queries. Visit www.contour.co.za
Owner Managed Vending:
The landlord uses a product such as CybervendIT to vend the electricity token. This involves the landlord receipting the money from the tenant, generating the token and sending it to the tenant. The landlord must be available when the tenant needs to purchase and manages the process, queries and grievances. Visit www.cybervendit.com